Dentist - West Bloomfield, MI

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Dear Friend,

As a valued member of our friend/patient community, we appreciate the trust you place in us and want to inform you about how we are continuing to address the coronavirus (COVID-19) situation.

We are closely monitoring events in our local community and continuously updating our policies and protocols as a result of new information. Per Michigan Governor’s Executive Order we are available for emergency dental services only.

Please know that our office is following all recommended guidance from public health authorities, including best practices for hygiene, infection control and dental professional team health. We feel confident in our ability to continue seeing emergency patients only, according to the tradition of quality care that you have come to expect and deserve.

Our highest priority is to keep all of our patients and team as safe as possible. Therefore, at the recommendation of CDC, we will be asking these screening questions prior to allowing any emergency patient to enter the reception area. Notably, all patients need to consider these questions prior to going to the dentist office:

• Have you traveled to an area with a high risk of COVID-19 within 14 days of symptom onset?
• Have you had close contact with a person who traveled to high risk sites or has COVID-19?
• Do you have fever and respiratory symptoms such as cough or shortness of breath?
• If you answered yes to any of the above questions, please call your Physician Office so that you can discuss with a physician how best to take care of you.

Should you arrive at the office and meet these criteria, you will be asked to return to your vehicle and to call our office for a telephone assessment so that we do not expose other patients and staff. Per Michigan Governor Executive order, only emergency patients will be allowed in the building. If you have a driver for your emergency, please ask them to remain in their vehicle. Our office is taking calls for emergencies only. Please check our website and Facebook page for updated information regarding our response to this crisis.

Thank you for your continued trust and loyalty as we work together to slow the spread of this virus. Remember the best defense to stop the spread of infection is:

• Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
• Avoid close contact with people who are sick, unless you are caring for an ill family member or friend or are in the healthcare profession.
• Stay home when you are sick.
• Cough or sneeze into a tissue or into your sleeve — not your hands. Throw the tissue in the trash immediately.
• Clean and disinfect frequently touched objects and surfaces. Together we will get through this healthy and happy.

Wishing you, your family, our community, our country and the planet, good health and happiness.

Yours in good health,
The team at LakeView Family Dental - 248-363-3304